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FAQs
What is your return policy?

Our return policy allows you to return items within 30 days of purchase. Please make sure the items are in original condition.
How long does shipping take?

Beautiful gift box included.
Normally a jewelry needs at least 2-3 weeks to finish.
If you need it in rush, purchase the link RUSH ORDER. It only needs 7-10 business days to finish.
Do you offer international shipping?

Yes, we offer international shipping to select countries. Additional fees may apply.
Custom and personalized orders?

BBBGEM offers any kinds of custom jewelry orders.
10k/14k/18k white/yellow/rose gold, 925 sterling silver and Platinum available. Diamonds can be upgraded.
Ring setting can be made. Ring can be resized. Gemstone can be replaced.
The gemstone can be Morganite, Moissanite, Aquamarine, Amethyst, Emerald, Sapphire, Blue Topaz, White Topaz, Citrine, Pink Tourmaline, Green Tourmaline, Garnet, Ruby, Peridot, Tanzanite, Tsavorite, Pearls, Moonstone…OR only the setting!